A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots.

Roughly three-quarters of adults 65 and older say they never use chatbots. A smaller share – though still a majority – of ...

Increasingly, teens and adults are turning to artificial intelligence chatbots for companionship and emotional support, recent studies and surveys show. And so, mental health care providers should ...

Here’s the question nobody’s asking but everybody should be: When you ask an AI for the truth, whose truth are you getting? Researchers at MIT, the University of East Anglia and a dozen other ...