ServiceNow has embedded AI, data connectivity, workflow execution, security, and governance into every product, marking a transition to an AI-native platform. The new Context Engine connects ...

As enterprises move from AI pilots to production-grade deployment, a quiet but critical change is underway: AI is no longer being tested at the edges of workflows, it is being embedded into the core ...

ServiceNow Build Agent has a new default AI model: Anthropic’s Claude. ServiceNow will also use Claude to power other application development workflows and is building agentic workflows combined with ...

The new capability connects enterprise data, policies, and decision history to guide AI‑driven workflows as ServiceNow pushes deeper into enterprise AI operations. ServiceNow is rolling out a broad ...