A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

One of the greatest weaknesses of AI agents that read and understand vast amounts of enterprise data is "hallucination"—the ...

Cybernews researchers found an exposed database with 24 billion credential records, raising fresh risks from password reuse ...

DeductiveAI, a startup that uses AI to catch and resolve bugs in software, was founded just three years ago.

Microsoft Research conducts fundamental science and technology research across a spectrum of research areas. With labs around the globe we pursue breakthroughs across the computing and AI stack to ...

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