Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an investigation has found.

Virgin Media has been hit with a record £28m fine for repeatedly blocking customers from cancelling their broadband contracts ...

England’s dramatic Round of 32 victory over DR Congo in the 2026 FIFA World Cup didn’t just push our nerves to the limit ...

O2 has issued an urgent warning to consumers regarding a new phishing scam that attempts to steal login credentials ...

O2 is retiring its 2G network by summer 2029 This was used to power mobiles in the 1990s The shutdown will help boost 4G and 5G networks Customers using giffgaff, Tesco Mobile, and Sky Mobile may also ...

Virgin Media O2 announced that it will combine its Commercial and Data and Operations functions into a new single Consumer ...

Diljit Dosanjh has confirmed two new dates for his Aura World Tour. The Punjabi icon's new concert dates are due to take place in September 2026. The first gig will be hosted in Birmingham's Utilita ...

Diljit Dosanjh has confirmed two new dates in the UK for his Aura World Tour. These new concerts, which are due to take place ...

The former president remains the most popular politician in the US, but wants the next generation to take the lead ...

Another Amazon sale is upon us. ICYMI: the annual Prime Day event returns in a new time slot for 2026, running from June 23 ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. O2 is warning UK phone users about a sophisticated new SIM expiry scam. Fraudulent text ...

O2 is telling customers to stay alert after the discovery of a worrying new scam that's targeting UK users. The fraudulent message, which is arriving on devices, claims that customers’ SIM cards are ...